SOS. Critical problem with ICPSwap!

Mi amigo, de hecho hemos guardado nuestra frase semilla, por eso podemos iniciar sesión usando el iPad en lugar de nuestro teléfono habitual.

Yes, you can log in an Internet Identity with multiple devices. That is good because you may loose the original device.

1 Like

¿Has probado a restablecer el navegador y empezar de nuevo?

Thanks for confirming that does the key used to verify the identity need to be the same?
phones are prone to hacking and you should never store your private key or seed phrase on your phone.

1 Like

Sí, muchas veces en diferentes dispositivos.

We still can see al the tokens in the old address. Our phone is only used for single purpose of trading crypto, so no hacking. Thank you!

1 Like

if the id is currently in use on another device phone2 and you try to activate a new device ipad would it cause this issue? Possibly from not being able to pick up on the handle that is occupied by the working device? Many exchanges log the user out when the login is called from a new device to solve that issue.

For me it’s hard to say as I’m not from DFINITY, below links should be official but still I’m rather mentioning few verified guys to make double sure (recently was reported some scam via DMs).

CCing @Severin @diegop @peterparker

1 Like

Yes, that is usual case to protect security. The reason we change the device cause we could not log in ICPSwap address from the usual. phone that we have been using for few month since I set up II for my friend.

1 Like

Helpers may be few, but hackers are plentiful, much like flies.

1 Like

Better not to click the flagged link some new gifs can be malware attacks.

1 Like

Well, dfinity.org and internetcomputer.org should be both safe domains, but sure, there’s never enough security, best to get there from the official internetcomputer site and/or wait for confirmation from someone who works for DFINITY :slightly_smiling_face:

1 Like

The problem is undeniably real, and I have been voicing my concerns loudly for quite some time. However, it appears that they have difficulty hearing and acknowledging the issue. As a significant investor in ICP, I have been urging my friends to join me, that show my trust in ICP but their response has been perplexing to me.

En icpsawp hay 2 cuentas, una id de la cuenta y otra id principal, la dirección donde están los tokens corresponde a alguna de ellas?

Por supuesto. Si vuelves a leer desde el principio, podrás comprenderlo mejor.

Side note:

  1. DFINITY is a major contributor to the Internet Computer blockchain but not the owner
  2. due level of support from DFINITY (or anyone else) that one can claim depends on a contract (SLA) that those parties have, e.g. I’m also investor in ICP but don’t have any contract with DFINITY so in case of problems I’ll be happy for a best effort help - being loud sometimes helps (usually in the beginning), sometimes causes damage in professional relations (IMO if it turns into too much pressure)

image

Thank you for reminding me but what can I do?

I suggest to use the dfinity/internetcomputer support pages as discussed previously, if there are any security concerns best to google the URLs or to get there from official pages.

1 Like

If they fail to address the issue and neglect to find the flaw in their code, others may encounter similar problems.

Este es más un mensaje para dfinity, desde mi profundo desconocimiento técnico, vamos a suponer que alguien ha cometido un error, entiendo que la dirección dónde están alojados los tokens están vinculados a un dispositivo mas allá de una identidad de Internet o una frase semilla, mi planteamiento es el siguiente: si el dispositivo asociado sigue vinculado a esa dirección el poseedor del dispositivo debe mantener los derechos, la cuestión es ¿como dfinity puede resolver este dilema?