We have received your feedback and will provide a more complete prompt once the issue is fully resolved.
We have implemented multiple additional fixes. Please verify. Thank you.
Unfortunately, there were more issues this time around:
- Swap failed using normal (non-custodial) mode
- Failed transfer to custodial wallet
Speed-wise, swaps in normal (non-custodial) mode took ~4-6 seconds
We sincerely apologize for the inconvenience caused. We have conducted dozens of stress tests but have been unable to reproduce the issue. However, we will continue with more in-depth testing today to identify the root cause. It should be resolved soon. I will keep you updated as soon as there is any progress.
Thank you for helping us with the evaluation.
Please leave your Plug or your PID on ICPEx, and we will reward you with a certain amount of ICX.
Please leave your Plug or your PID on ICPEx, and we will reward you with a certain amount of ICX.
PM sent with Principal ID
We have sent the reward to your address. Please check your wallet.
Thank you for your testing — we will continue to improve and do even better.
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