I’m experiencing an issue with ICP apps where the frontend loads, but no data is displayed. For instance, I can log into the NNS, but my tokens and neurons don’t fully load. This also happens with ICPSwap and other ICP apps. Interestingly, regular websites outside of ICP work fine.
I’ve noticed that using a VPN to connect to the US resolves the issue, and another user in Australia reported a similar problem. It seems like this might be a regional issue?
Does anyone know why this might be happening or have any insights on how to resolve it without a VPN?
I’m not sure at all, but your first screenshot appears to come from the NNS dapp, which queries the SNS aggregator on the client side through a call to icp0.io. So I’m wondering if you might not be running into this issue
Maybe you can test something: can you open the following URL? (It’s the JSON response containing the SNS data used in the NNS dapp.) Does it work for you, or do you get the same error?
So, yeah. The issue seemed to have gone away after trying to load some ICP sites after you sent the link to the resolved issue. But now the same issue is occurring. I can only load an ICP site fully without any issue when connected to a VPN. Even a VPN within the same country.
Since no one else has reported the issue and the Spamhaus problem has been resolved, it seems the problem might be related to your machine or network. You could try creating a support ticket. Other than that, I’m not sure who else could help.
Even though the issue with Spamhaus is resolved, it could still affect you as ISPs and routers are quick in picking up new domains that are considered problematic, but slow in removing them.
Two things would help investigate the issue further:
When you load a site (e.g., Kongswap), open the network pane in the developer tools and select some of the failing requests: what is the URL of the requested resource and what is the x-request-id header.
Often, DNS lookups are blocked. Can you please run the following commands in your terminal and report back what you get as output?
Hello, so this is no longer an issue, but I was using Quad9 DNS that I forgot about. I turned it off on my phone as was able to connect to ICP sites without issue and I am now able to load ICP sites on my computer again while using Quad9 DNS. Thanks for the reply though. I will be sure to reach out again, if this issues comes back and switching DNS’s does work.
I was having all the same issues:
I just stopped using Quad9 DNS and all the issues resolved
Quad9 DNS was working perfectly for over a year
IDK what changed
IDK if there is a way to tell Quad9 to not block icp
The icp0.io is currently listed on the Bambenek MDML Phishing Feed, a threat intelligence list maintained by Bambenek Consulting. This feed is integrated into services like Quad9 DNS and may also be used by other security tools and firewalls, potentially resulting in access issues.
We’ve taken the following steps:
Requested removal of icp0.io from the Bambenek list
Contacted Quad9 to review their filtering (though the source remains Bambenek, so any removal might be ineffective)
While the MDML feed’s exact update frequency isn’t publicly stated, I believe it is refreshed roughly every 30 minutes (like other feeds).
We’ll provide an update once the domain has been delisted.
In the meantime, affected users are advised to temporarily avoid using Quad9 DNS.
Best regards,
Infrastructure Security Team
DFINITY
“DFINITY filed a false positive with the source threat list directly earlier today. Once it’s removed from the source threat list, it’ll automatically be removed from the Quad9 blocklist. Probably later today or tomorrow.” -Quad9