Forum moderation and automation

Hi everyone.
I’m posting this completely unofficially, so this is NOT a question from DFINITY but from me personally.

Do you have any problems or concerns if we enable Discourse AI - AI triage - Site Management - Discourse Meta on the forum? The forum has recently become quite toxic and I personally don’t like that. This automation might improve the situation (quality of allowed posts) and reduce the amount of moderation effort invested. There are some potential downsides as well. But the plugin reviews look quite positive.

WDYT?

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Let’s try! Worst case it’s bad and we remove it.

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I think the forum should be dedicated exclusively to technical topics. Non-technical discussions often get moderated—or left unmoderated—in a biased way. Ideally, only Rust code should be allowed.

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Yes, let’s stop talking about NFTs for a start!

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I think it would be cool to see more dicussion taking place onchain, with well-defined places for different types of discussion. I think at most posts should be moved, but not deleted by one person with the right privileges.

TAGGR is well positioned for this sort of thing. The existence of this off-chain DFINITY forum makes it harder for onchain social dapps to flourish (I think). But, I diverge.

Enabling AI triage sounds interesting. Lets try it (can’t be worse than what we have now).

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Well the current Moderation is as Opaque as it comes. I wonder what will happen with further Automation and Moderation.. Most of the Governance is discussed in the forums. Maybe DFINITY can have discourse on other platforms that are not very Redditty

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Yeah, we can try, but we might end up creating rules that just reintroduce the same bias—only more effortlessly. The Rust thing was a joke, lol.

Honestly, I’ll probably leave the forum. After three years, I don’t feel like I’ve made any real impact. I just want to code.

Please do something, anything about this forum. It has become terribly toxic. I have never been bearish on ICP before. I am now. What we call the community is in shambles. I used to come and read all the technical stuff to get insights where is going. Drama dominates this space now.

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Worth a go!

How will it decide if things are on topic though? Would be interesting to see how it handles things.

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oops.

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I think this kind of experiment would be worth it, but only if it supplements the human moderation instead of replacing it. The quality of the forum has definitely gone down hill over the last couple of months and the moderators have been working overtime. This seems like a good opportunity to lighten their workload and take the heat off of them. There have been many posts and threads that should be outright deleted or hidden immediately instead of having to wait some period of time for a moderator to intervene. It would be interesting to see if this type of Discourse AI can help keep the forum clean. Another feature that would be nice is automatic suspensions of accounts for repeat offenses.

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Yeah that coincided with people disagreeing with you and your sockpuppet accounts

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We should also moderate the length of posts because some are seriously way to long which becomes alot of spam often leading to a change of topic by the time you have finished reading it everyone has aged 5 years

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Yet another unprovoked jab. I have only 1 account.

I’ve been around for 4 years and have engaged in many discussions. A natural result of governance discussions is that many people have disagreed with me over that time frame. The difference this time is you Adam. You get the white glove treatment because everyone is scared of your power, money, and influence over DFINITY. You should have been banned many times already. Perhaps automation like this will lead to better moderation even for you.

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I completely agree with you, you’re right.

It is telling that your concern is with the quality of the forum posts and not the quality of the “projects” that have fleeced retail, neurons funds, and started this outrage.

Is it better that we go back to quietly allowing this stuff to go unchecked? Or maybe should we hold people accountable.

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Hmmm. I wonder why my comments are focused on the quality of forum posts…could it possibly be because that’s what this forum topic is about? Please don’t try to change the subject.

It’s interesting that no less than 3 people have something to say to me every time I make a post. I do wish my voice were just one of many in a discussion instead of constantly getting responses from the peanut gallery…

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@wpb
Im sorry maybe i wasnt clear what im trying to say. My intention was not to change the topic:

Problem: forum is toxic / quality of posts is bad.

Thesis: more moderation / better moderation solves problem.

My point is the toxicity is not the problem. Its a symptom of the problem. More/better moderation will not solve it. What will solve the problem is respected people in the ecosystem (like yourself) holding your peers accountable.

Then perhaps we dont get to the point that the peanut gallery (as you called it) is angry.

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I think a lot of people would disagree with this point.

I have held people accountable, including Adam. The two themes that seem to be hot right now are node providers and SNS projects with lots of accusations of bad actors. I don’t know very much about the SNS projects, so I don’t have much to say in those threads. However, I know quite a bit about Node Providers through my role as founder for CodeGov and our active participation in proposal reviews. I appreciate the improvements that are being made to the onboarding and selection process, but it started from toxic accusations for which there has been no concrete proof of wrongdoing. All that has been achieved so far from a proposal perspective is clerical updates that needed to be made due to recent changes. There are much more professional ways of handling these proposals and improving the work processes than what we have observed. So I agree that respected people in the community, such as myself and Adam, should hold our peers accountable. This includes holding the accusers accountable as well.

However, disagreement among contributors to the discussion should not result in constant harassment and it shouldn’t turn forum topics into a toxic waste land like we have seen over and over recently. I invite you to search my forum activity. It is very clear that I make a concerted effort to provide credible and relevant contributions to the discussions and I try to do it in a very diplomatic way. That’s what is asked from every contributor on the forum, but unfortunately when a lot of people decide the rules don’t apply to them then moderators have to step in. Now it appears we need more automation in the moderation due to current problem.

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Just wanted to emphasize that this point is not specifically directed @wpb but anyone in a position of influence to prevent things from happening that they know is not right.

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