Bioniq BTC to ckBTC failed swap

Hey there,

I’m wondering if anyone else has had issues swapping BTC for ckBTC on bioniq marketplace.

I made the transaction, and it even showed a pending ckBTC balance, but then the pending transaction disappeared and I have not received my ckBTC. It’s been over 12 hours so far. I see the BTC in a wallet which only has 1 transaction ( my wallet sending the btc ).

Can anyone help me recover the BTC?

Thank you!

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Please be advised that transaction confirmations may sometimes experience slight delays due to network congestion or processing times. To assist you efficiently, we kindly request to provide the transaction hash to investigate and provide you with a solution.