Access internet identity failed

Hi guys, does someone else get the error code 400 when want to access internet identity? Already 18 h like this… thanks for help

We couldn’t reach Internet Identity

We failed to call the Internet Identity service, please try again.

Error details:

Server returned an error: Code: 400 () Body: Specified ingress_expiry not within expected range: Minimum allowed expiry: 2024-09-02 05:25:36.961850443 UTC, Maximum allowed expiry: 2024-09-02 05:31:06.961850443 UTC, Provided expiry: 2024-09-02 06:29:00 UTC

This issue usually occurs when your device’s local clock is significantly out of sync with the IC clock (by more than ±5 minutes). In your case, it appears that your device’s clock is off by about an hour. Could you try syncing your local clock and see if that resolves the problem?

Hi Peter,

thanks for your respond. Indeed I went to a country with one hour difference.
All the time for computer etc changed to the local time so somehow it would be weird to adjust it back. Anyway will try to play around with that.

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Solved Peter. Location device was the problem. Many thanks!

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Be reassured, you are not the first to face the issue while traveling. I’m happy to hear it worked out!

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