Hi on the 31 October 2024 around 1pm U.K. time I deposited 225 icp for swap all of them was successful except 29 icp for motoko I didn’t get the motoko and my icp vanished I cannot access pool to see if they ended in there icswap keeps freezing
My icswap principle id
w3i63-xntse-tpotm-h626v-owu4f-g6lqz-ibbxy-l2xic-tyaia-wbwc6-2ae
If you could help me get my icp or motoko I would be really greatful
CC @ICPswap, maybe you can help?
Is there a way to contact @ICPSwap i love using there swap all experience are good except that one 29 icp to lose is a lot if @ICPSwap can help me would be very greatful I don’t mind receiving my icp back so will swap it for some else heard there’s an bit of an issue with motoko swap at the moment
But happy with receiving my motoko in my wallet is well thanks everyone
@Severin Thanks, Severin, for tagging!
Hi Jamie! @Jamiehussain546 First of all, I apologize for any confusion this may have caused. We are also glad to have your approval.
I checked your Principal ID, and it seems there might have been a misunderstanding. It appears you attempted to trade ICL tokens (not Motoko, otherwise you might find the tokens easily), but the transaction was unsuccessful. Currently, you have a balance of 29 ICP in the ICL/ICP pool (2gxp3-pqaaa-aaaag-qdkhq-cai).
Please go to the Swap page and select the ICL/ICP trading pair, or you can directly click on this link: ICPSwap
There, you’ll be able to see your pool balance at the bottom of the page. You can also swap again (this time without needing to deposit, which will speed up the process). Of course, you can withdraw your tokens at any time.
Ref:
Lastly, please join the ICPSwap Telegram group ( @ICPSwap_Official), where our admins are ready to assist you. For personalized support, feel free to email us at contact@icpswap.org
Thank you so so much @ICPSwap getting used to icpswap it’s a great great dex em planning to exchange hundred icp from my staking reward to icpswap belive in this great project thank you again have a fabulous weekend
1 Like
Thanks Severn buddy have a fabulous weekend and great week ahed both of you made me so joyful got me coins thank you again both of you guys with a heart full of gold
1 Like
Hi Jamie! @Jamiehussain546
Thank you so much for your kind words. I’m glad you were able to resolve the issue, and I hope you have a wonderful weekend and great success with your investments in the IC ecosystem!