Hello!
I have encountered an issue when converting ICP to cycles via the Cycles Minting Canister (CMC): ICP was successfully sent, the transaction status is Completed, but the cycles have not been credited to my wallet canister.
Details for investigation:
-
Principal:
vz7nv-hm2e5-c434s-k3x6m-gmyt7-xdjn3-knccp-3srwx-7cbyk-p6q4y-bae -
Wallet canister: e5q7e-tqaaa-aaaan-qz2cq-cai
-
Recipient account id (CMC):
758bdb7e54b73605d1d743da9f3aad70637d4cddcba03db13137eaf35f12d375
(obtained via dfx ledger --network ic account-id --of-canister aanaa-xaaaa-aaaah-aaeiq-cai)
- Memo:
9114861777597660673
(calculated from the principal)
-
ICP amount:
0.53 ICP -
Block height:
24503995 -
Transaction link:
https://dashboard.internetcomputer.org/transaction/e6c2862ea0752484810054967ae34d40cdb46a5e062c0f3128bc1621261789b6?index=24503995 -
Transaction status:
Completed -
Cycles balance on wallet canister:
0.430 TC (trillion cycles).
Problem description:
I expected cycles to be credited to my wallet canister after converting ICP via the CMC, but the cycles balance has not changed, even though the ICP transaction was successful. It has been more than 20 minutes.
Please help me understand why the cycles have not been credited and what I should do in this situation.
Thank you!
If you need to add or clarify anything, let me know!