My domain at https://fantasyextreme.org/ has stopped working and I’m getting a 400 - Unkown domain error:
I tried to register the domain again by running curl -sL -X POST \ -H 'Content-Type: application/json' \ https://icp0.io/registrations \ --data @- <<EOF { "name": "fantasyextreme.org" } EOF
and it gave me pendingacmeapproval for a few hours and now its returning:
{"name":"fantasyextreme.org","canister":"w2utv-nyaaa-aaaam-ac7iq-cai","state":{"Failed":"failed to create new order"}}%
someone had a similar issue about a year back, wondering if this is related
Hey @Mysticx
Normally, when something like this happens, it means that the boundary nodes were unable to renew your certificate. Usually, that’s because the DNS configuration has changed (e.g., some DNS providers remove the _acme-challenge entries etc.) or the .well-known/ic-domains file is not correct anymore. In that case, the boundary node will delete the custom domain after some time. Since, we don’t have (and don’t collect) any contact information of the custom domain owners, we have no way of reaching out.
I checked your config and everything seems to look ok. We will check what went wrong. Your newly submitted registration is currently in progress:
{"name":"fantasyextreme.org","canister":"w2utv-nyaaa-aaaam-ac7iq-cai","state":"PendingAcmeApproval"}
Note: You can see temporary errors, but they are always being retried. So, in the normal case, everything goes through after a while.
We will keep an eye on it.
Thank you,
Just to reconfirm our dns records are fine right ? I’ve checked them again multiple times today and they looked fine to me. we are in a real pinch because of this our whole platform is inaccessible to users, if you can please provide an estimate on how long this process can take.
Still pending for approval, {“name”:“fantasyextreme.org”,“canister”:“w2utv-nyaaa-aaaam-ac7iq-cai”,“state”:“PendingAcmeApproval”}. any update ?