dfx canister --network=ic --no-wallet call yfsj5-qaaaa-aaaah-aav2a-cai request_replace_value ‘(“fca545e2-0862-c188-8015-6275a0be6f8d”, “1”, “1”, “1”, “1”)’
The Replica returned an error: code 4, message: “Canister ohx7x-fiaaa-aaaah-aawbq-cai is out of cycles: requested 2000590000 cycles but the available balance is 598785060953 cycles and the freezing threshold 82855580000000 cycles”
I make financing for each call (I have several call stacks and on each of them)
Code snippet
ExperimentalCycles.add(sumOperation);
let accept = await u.deposit(); //deposit
the amount is also considerable
private let sumOperation = 400_000_000_000; //cycles
Thanks. I have already redone it several times and uploaded it to the network, I’m not sure that the correct version with cycle financing is now. But if you need all the source code, feel free to demand. I’ll give it to you.
I understand. Perhaps I was too hasty with the answer. Version 0.7.2 now I have done work on upgrading to 0.8.1 and this did not solve the problem. I will redo the funding code in cycles, most likely these are my mistakes. I will write in this thread if the problem remains.
The available balance is less than the freezing threshold. I think that means the canister is in a stopped state and won’t be taking any calls.
The freezing threshold for ohx7x-fiaaa-aaaah-aawbq-cai is unusually high, it’s 82T, which means that canister needs to have at least 82T cycles to take any calls. Is this intentionally?
Can you also paste the result for dfx canister --network ic ohx7x-fiaaa-aaaah-aawbq-cai status, and see the numbers matches the error message you get.
the only parameter that could affect it is freezing_threshold = 15_770_000 (6 months) But that’s not the reason. Other canisters with the same parameter
If I understand you correctly. Any function call from this canister outputs the same error. This is the generated canister it has controllers. Here is the request - response
dfx canister --network=ic call aanaa-xaaaa-aaaah-aaeiq-cai wallet_call "(record { canister= principal \"ohx7x-fiaaa-aaaah-aawbq-cai\"; method_name= \"status\"; args= blob \"DIDL\01nh\01\00\00\"; cycles= (0:nat64); })"
(
variant {
3_456_837 = "An error happened during the call: 2: Canister ohx7x-fiaaa-aaaah-aawbq-cai is out of cycles: requested 2000590000 cycles but the available balance is 383807142953 cycles and the freezing threshold 82855580000000 cycles"
},
)
The 82T freezing threshold is certainly a problem. You can use dfx canister update-settings to update it.
If your wallet is one of the controllers of ohx7x-fiaaa-aaaah-aawbq-cai, you should be able to call dfx canister status directly, because the call is routed via your wallet. Otherwise, you need to ask the controller to make the call to “aaaaa-aa”.canister_status.
Hi, Chenyan
Your advice helped me solve the problem.
I have reduced the freezing threshold and computing resources consumed in the settings. I also raised the limit of the amount of storage in each canister. These actions have yielded results. Thanks.
Hi, Safik
Do you mind explaining more about the reduce the amount? I tried to redeem the 20TC with a Twitter account, but I keep getting this error, not sure what to do? Thank you!
Hi, Mr. Erics Wanson
when I put in the command you gave, I get the exactly same thing. And I am not sure that my principal is one of the controllers of the canister? I am sorry, I just followed the udemy course, they have it as Github to claim, but now is Twitter, so I am not sure how to claim, even though I follow the instruction on the web. what command do I need to check the controller? or do I need to write something in the vscode in order to make my principal as the controller? Thank you for your time.
It sounds like you are trying to follow some directions in order to redeem some cycles from someone else’s canister. That canister is out of cycles, or at least, doesn’t have 20T cycles to give.
Hi, Mr. Erics Wanson
I did the get-principal command, but the ID display is not one of the Controllers you listed. I think after I connected with my Twitter, I am able to redeem it. And I think I got an error on the second step, where it said " dfx canister–network ic…" because the step asked me to copy the command in there, and I did so.
Yes, like Mr. Paul Young said, I was following the instruction on the Cycles Faucet | Internet Computer Developer Portal, it used to be Github, it is easier to redeem, but it change to Twitter, which is more complicated I think.
Thank you
Okay. In that case we wouldn’t expect your principal to be one of the controllers. It sounds like you were able to redeem the cycles you were hoping to. If you have more questions, please include a link to the instructions that you are trying to follow.
