I was also astonished at the response. Dfinity appears completely blind to its deficiencies. I have a whole thread about issues with transparency with which nobody from the Foundation has engaged:
They have no decentralization roadmap, no transparency roadmap, no roadmap to transition away from Dfinity’s hegemonic control over the protocol. Read through Dominic Williams’ 20 year roadmap and there is no mention of any of this. They seem to really believe that because ‘the tech is really good’ everything else can just be wished away, including the erratic behaviour of their leader.
I have also been told to go elsewhere by a Dfinity spokesperson, but I won’t. I have a fair amount staked in the protocol and I will stay and push for good changes as best I can, and so should you, @ysyms