I think this user may be sending spam messages? If not, then it should be clearer that it’s official
Look like spam to me, DFINITY collaborators on this forum can be regonized generally speaking with a
DFINITY Team flag. It’s also rare as far as I know that support ticket are opened following a forum post.
Not sure so pinging @diegop who knows the forum best.
The user has been banned. Thank you for reporting this. @Damz