Hi David, indeed we already discussed a) in this thread https://forum.dfinity.org/t/sns-treasuries-nns-dapp/21863/9?u=peterparker
I believe there is a task in the backlog to conduct a comprehensive review of the UI/UX for the “Followees” feature in NNS. I’ve reported it a few times, and I have to say I personally agree with you and the community that the user experience is not satisfying, but it hasn’t been given priority yet. I assume that the SNS followees should also benefit from the same improvements.
Just like I did for point a), I’ll also share your feedback for point b).