It has been two months since I lost control of my NNS account, and I have communicated with Dfinity staff for two months to deal with this matter. Now the latest situation is that the public key in my hand is inconsistent with the public key in the system by comparing the public key. Dfinity’s conclusion is as follows: - You have the wrong identity anchor number. (But 00000 is the one which was included in the seed phrase correct?)
You have been hacked and somebody has generated a new seed phrase.
There is a bug that has caused this, but nobody so far has contacted with the same problem.
Dfinity doesn’t have time to deal with this anytime soon. I don’t know what to do, please help me