# I can nomore access #OpenChat with my ID. Why? **URL:** \ **Category:** internet-identity\ **Tags:** Functional-Programming, community-consideration\ **Created:** [February 17, 2026, 11:38am UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274 "2026-02-17T11:38:29Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![DigitaSoja](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.dfinity.org/digitasoja/32/16150_2.png) [@DigitaSoja](https://forum.dfinity.org/u/DigitaSoja)\ **Post date:** [February 17, 2026, 11:38am UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/1 "2026-02-17T11:38:29Z")
![IMG_3015](https://us1.discourse-cdn.com/flex023/uploads/dfn/original/3X/1/c/1c469f1959d9025f150d2cd1ab5ee4d96bbee3ea.jpeg) I am having issues accessing my OpenCHAT account after the IID upgrade. CHAT is not responsive on X. The situation is worrying because I have assets including, the GLDGov Group, with over 700 followers who enjoy news update about GOLDAO and ICP related materials. I cannot afford to lose my assets, I need assistance. ---
**Author:** ![aterga](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.dfinity.org/aterga/32/4143_2.png) [@aterga](https://forum.dfinity.org/u/aterga)\ **Post date:** [February 18, 2026, 5:00pm UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/2 "2026-02-18T17:00:39Z")
Hi @DigitaSoja, Looks like you created a new account by accident. No worries — your old account is safe. Could you clarify if you’ve already tried upgrading your II? Check out the FAQ page [here](https://identitysupport.dfinity.org/hc/en-us/articles/40276570234132-Internet-Identity-Upgrade-FAQ), and please let us know in this thread if one of the steps didn’t work for you. ---
**Author:** ![MikeArtwork](https://avatars.discourse-cdn.com/v4/letter/m/bbe5ce/32.png) [@MikeArtwork](https://forum.dfinity.org/u/MikeArtwork)\ **Post date:** [February 21, 2026, 8:01am UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/3 "2026-02-21T08:01:23Z")
Im having a similar issue with Taggr , I had upgraded to 2.0 a while back and everything was fine , yesterday when trying to log in it says unknown user on both my mobile and PC ? Any help appreciated as I also have tokens ive earnt ---
**Author:** ![aterga](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.dfinity.org/aterga/32/4143_2.png) [@aterga](https://forum.dfinity.org/u/aterga)\ **Post date:** [February 21, 2026, 8:37pm UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/4 "2026-02-21T20:37:48Z")
Hi @MikeArtwork, > [@MikeArtwork](#): > > I had upgraded to 2.0 a while back and everything was fine How exactly did you try upgrading? Did you recall the step in which you needed to set a name for your upgraded identity? If so, could you please check if that name appears (in the same web browser you used to upgrade) when you go to [https://id.ai](https://id.ai) and list your identities in the drop-down list at the top-right? ---
**Author:** ![MikeArtwork](https://avatars.discourse-cdn.com/v4/letter/m/bbe5ce/32.png) [@MikeArtwork](https://forum.dfinity.org/u/MikeArtwork)\ **Post date:** [February 21, 2026, 9:23pm UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/5 "2026-02-21T21:23:18Z")
Hi , thankyou for the reply , I didn’t take too much notice of the name when upgrading but when I am trying to log into Taggr I have gone through all the options , Luckily I found that my media centre PC in my lounge was still logged in so I could get my tokens off , My Media Centre PC is logged into IDAI with an identity that I can access on my phone and other studio PC but they cannot use this to log into Taggr as it says User unkown? Ive been round in circles for a while now. ---
**Author:** ![MikeArtwork](https://avatars.discourse-cdn.com/v4/letter/m/bbe5ce/32.png) [@MikeArtwork](https://forum.dfinity.org/u/MikeArtwork)\ **Post date:** [February 22, 2026, 8:19pm UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/6 "2026-02-22T20:19:51Z")
Hi , Quick update , I have a media center PC which surprisingly is logging on and off of Taggr okay , I can see the IDAI settings and I choose the same for my mobile and use the same password but am unable to log into Taggr ? I am very confused. Any help appreciated. ---
**Author:** ![sea-snake](https://sea1.discourse-cdn.com/flex023/user_avatar/forum.dfinity.org/sea-snake/32/7243_2.png) [@sea-snake](https://forum.dfinity.org/u/sea-snake)\ **Post date:** [February 23, 2026, 12:48pm UTC](https://forum.dfinity.org/t/i-can-nomore-access-openchat-with-my-id-why/64274/7 "2026-02-23T12:48:07Z")
See my response in the other thread: [https://forum.dfinity.org/t/unknown-user-on-two-devices-third-okay/64524/3?u=sea-snake](https://forum.dfinity.org/t/unknown-user-on-two-devices-third-okay/64524/3)